Last updated: July 20, 2026. This Privacy Policy describes how Brampton Legal Basement and the website operator collect, use, disclose, retain and protect personal information. Personal information is handled in accordance with applicable Canadian privacy law, including PIPEDA where it applies.
Scope and Accountability
This Policy applies to personal information handled through this website, its forms, related communications and the assessment or referral process. The website operator is responsible for personal information under its control and may use employees, contractors and service providers to carry out the practices described below.
Information We Collect
The information collected depends on how you use the website and what you choose to submit.
- Identity and contact information: name, telephone number, email address and preferred contact method.
- Property information: address or general location, property type, ownership status, basement condition, occupancy and rental status.
- Project information: intended use, services requested, drawings or permit status, timing, budget range and other details entered into a form.
- Files and communications: photographs, drawings, notices, reports, attachments and messages you choose to provide.
- Technical and usage information: IP address, browser and device information, approximate location, pages viewed, referring page, form interactions, cookie identifiers and security logs.
How Information Is Collected
Information may be collected directly from you through forms and communications, automatically through the website and its security or analytics tools, and from a service provider involved in responding to your request. If you provide information about another person, you confirm that you have authority to do so.
Purposes for Collection and Use
- Receive, review, qualify and respond to basement assessment and service requests.
- Identify the apparent project type and the services that may be relevant.
- Connect a request with an appropriate contractor, designer, consultant or other service provider.
- Allow selected providers to contact you about the request you submitted.
- Communicate about appointments, project questions, service availability and follow-up.
- Operate, secure, troubleshoot, analyze and improve the website and forms.
- Measure advertising, referral and website performance.
- Prevent spam, fraud, misuse and security incidents.
- Maintain business, consent and referral records and comply with legal obligations.
Consent and Your Choices
By submitting a form, you consent to the collection, use and disclosure of the submitted information for the purposes explained at the point of collection and in this Policy. You may decline optional fields or withdraw consent for future use, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may prevent us or a provider from responding to or continuing an assessment request.
Referral Providers and Compensation
Assessment information may be disclosed to one or more independent basement, renovation, design, permit or construction service providers so they can evaluate and respond to your request. A provider may contact you using the information submitted. The website operator may receive compensation in connection with a referral or qualified lead. Providers handle information under their own business practices once they receive it and should provide their own privacy information where required.
Other Disclosures
Information may also be disclosed to hosting, form-processing, analytics, advertising, security, backup, communications and professional-advisory providers that support website operations. Information may be disclosed where required or permitted by law, to investigate misuse, protect rights or safety, collect a debt, complete a business transaction, or respond to lawful demands from courts, regulators or authorities.
Service Providers and Processing Locations
Some technology or service providers may process or store information outside Ontario or Canada. When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and lawful access by its courts or authorities. Reasonable contractual or other measures are used where appropriate to protect information handled by service providers.
Cookies, Analytics and Advertising
The website may use cookies, pixels, local storage and similar technologies for essential operation, preferences, security, analytics and advertising measurement. These technologies may collect device, visit and interaction information. You can restrict cookies through browser settings and may use available industry or platform controls for advertising preferences. Restricting cookies can affect website functionality.
Retention
Personal information is retained only as long as reasonably necessary for the purposes described, including responding to requests, maintaining referral and consent records, resolving disputes, preventing misuse and meeting legal, tax, insurance or record-keeping obligations. Retention periods vary by information type and business need. Information is deleted, anonymized or securely disposed of when it is no longer required, subject to backup cycles and legal holds.
Safeguards
Reasonable administrative, technical and physical safeguards are used in light of the sensitivity and amount of information handled. These may include access controls, secure hosting, software updates, spam protection, backups and limits on access by personnel and providers. No website, transmission or storage system can be guaranteed completely secure.
Access, Correction and Privacy Requests
You may request access to personal information under our control, ask that inaccurate information be corrected, or request information about its use and disclosure, subject to applicable legal exceptions. We may need to verify identity before completing a request. If access cannot be provided, the reason and available next steps will be explained where required.
Children
The website and assessment service are intended for adults managing property or basement projects. They are not directed to children, and personal information is not knowingly collected from children.
Third-Party Websites
Links to municipal, regulatory and other third-party websites are provided for convenience. This Policy does not govern their content, security or privacy practices.
Policy Changes
This Policy may be revised when website features, referral arrangements, service providers or legal requirements change. The updated version will be posted on this page with a revised date. Material changes may also be highlighted where appropriate.
Questions, Complaints and Requests
Use the Basement Assessment form and state in the project-details field that the submission is a privacy request. Include enough information to identify the relevant submission. Privacy concerns will be reviewed and responded to within a reasonable time.